Privacy policy

Last Updated: [15 August 2026]

This Privacy Policy describes how Kool Digital Lab LLC, doing business as Okie Bee ("OkieBee," "we," "us," or "our"), collects, uses, discloses, and otherwise processes personal information when you visit OkieBee.com, purchase our products, communicate with us, or otherwise interact with our services.

For purposes of this Privacy Policy, "you" and "your" refer to customers, website visitors, and other individuals who interact with Okie Bee.

Please read this Privacy Policy carefully. Your use of our website and services is also subject to our Terms of Service and other policies published on OkieBee.com.

1. Personal Information We Collect

The personal information we collect depends on how you interact with Okie Bee.

Information You Provide to Us

We may collect information that you provide directly to us, including:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order information
  • Account information
  • Products purchased
  • Products viewed or added to your shopping cart
  • Wishlist information, if available
  • Communications with customer support
  • Product reviews or other information you voluntarily submit
  • Marketing and communication preferences

Payment card information is generally collected and processed by our payment processors and ecommerce service providers rather than stored directly by OkieBee.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect certain information about your device and interaction with our Services, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • General geographic information derived from your IP address
  • Pages viewed
  • Products viewed
  • Referring website or source
  • Shopping cart activity
  • Website interactions
  • Date and time of visits
  • Advertising and marketing interactions
  • Cookie and similar technology identifiers

We may collect this information using cookies, pixels, tags, web beacons, software development kits, and similar technologies.

Information We Receive From Third Parties

We may receive personal information from third parties that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Fulfillment providers
  • Customer service providers
  • Analytics providers
  • Email and communications providers
  • Advertising and marketing platforms
  • Fraud-prevention and security providers
  • Social media platforms, where applicable

Information received from these third parties will be handled in accordance with this Privacy Policy and applicable law.

2. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

Process and Fulfill Orders

We use personal information to:

  • Process purchases
  • Confirm orders
  • Process payments
  • Arrange fulfillment
  • Arrange shipping
  • Provide delivery notifications
  • Handle qualifying refund requests
  • Communicate about orders
  • Prevent fraudulent transactions

Provide Customer Service

We use personal information to:

  • Respond to questions
  • Resolve order or shipping issues
  • Review damaged, defective, incorrect, or missing-order claims
  • Respond to refund requests
  • Manage customer accounts
  • Provide other customer support

Operate and Improve OkieBee.com

We may use information to:

  • Operate our website
  • Understand how visitors use our website
  • Improve website functionality
  • Measure website performance
  • Analyze customer and shopping trends
  • Improve products and services
  • Troubleshoot technical problems

Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

  • Send promotional emails
  • Provide information about OkieBee products
  • Measure advertising effectiveness
  • Understand customer interests
  • Personalize website experiences
  • Display or measure advertisements on third-party platforms

You can unsubscribe from promotional emails at any time by using the unsubscribe link contained in the email.

Opting out of promotional communications does not prevent us from sending transactional communications relating to your orders, account, customer-service requests, or other business transactions.

3. Cookies and Similar Technologies

Okie Bee uses cookies, pixels, tags, web beacons, and similar technologies on our website to support the operation of our online store, improve website functionality, understand how visitors interact with our Services, and support our marketing and advertising activities.

These technologies may be placed by Okie Bee, Shopify, or third-party service providers that support our website, analytics, advertising, payment, security, and other business functions.

We may use these technologies for the following purposes:

Essential and Technical Purposes

Certain cookies and similar technologies are necessary for the proper operation, security, and functionality of OkieBee.com. These may be used to:

  • Operate shopping cart and checkout functions
  • Maintain website sessions
  • Remember website and account preferences
  • Support account login and authentication
  • Process orders and transactions
  • Detect and prevent fraud or unauthorized activity
  • Maintain website security
  • Diagnose technical problems
  • Maintain website reliability and performance

Because these technologies are necessary for core website functions, they may operate automatically where permitted by applicable law.

Analytics and Performance

We may use cookies and similar technologies to understand how visitors interact with OkieBee.com and to improve the performance and usability of our Services.

These technologies may help us understand information such as website traffic, page visits, product views, shopping activity, referral sources, website performance, and general visitor interaction with our Services.

We may use this information to improve website functionality, product presentation, customer experience, and our business operations.

Marketing and Advertising

We may use cookies, pixels, and similar technologies for marketing and advertising purposes, including to:

  • Measure the effectiveness of advertising campaigns
  • Understand how customers interact with our advertisements and website
  • Attribute website visits or purchases to marketing campaigns
  • Build and measure audiences for advertising
  • Personalize or improve advertising
  • Display Okie Bee advertisements on third-party websites, search engines, or social-media platforms
  • Reduce the delivery of irrelevant or repetitive advertising

These technologies may be provided by advertising, analytics, and social-media partners.

Depending on applicable law and your location, certain marketing and advertising technologies may operate only after appropriate consent has been obtained or may be subject to an opt-out right.

Managing Cookies and Privacy Preferences

Most web browsers allow you to control, block, or delete cookies through browser settings. Restricting certain cookies may affect the operation or functionality of portions of OkieBee.com.

Where required by applicable law, OkieBee may also provide website-based privacy controls that allow eligible visitors to manage certain analytics, advertising, or data-sharing preferences.

Where required by applicable law and supported by our website technology, we may recognize qualifying browser-based privacy preference signals.

Your choices concerning optional cookies generally do not prevent the use of cookies or similar technologies that are reasonably necessary to operate, secure, or provide requested functions of our website.

Third-Party Advertising and Analytics Technologies

Okie Bee may use third-party advertising and analytics services in connection with our website and marketing activities.

These providers may receive information generated through cookies, pixels, or similar technologies in order to provide analytics, campaign measurement, advertising, attribution, security, or related services.

Depending on the provider, applicable law, and how the technology is configured, these providers may process information under their own privacy policies.

Okie Bee does not sell personal information to third parties in exchange for monetary payment.

However, certain disclosures associated with online advertising or analytics may be considered a "sale," "sharing," or processing for targeted advertising under certain U.S. state privacy laws. Where those laws apply, eligible users may exercise applicable opt-out rights through the privacy controls made available on our website.

Marketing Communications

Where permitted by applicable law, we may use information collected through our website and Services to communicate with you about OkieBee products, promotions, offers, and other information that may be of interest to you.

Marketing communications may be delivered through channels such as email, advertising platforms, or other digital marketing services.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication.

Opting out of promotional communications does not prevent us from sending transactional or service-related communications concerning your orders, shipping, payments, account, customer-support requests, or other transactions with Okie Bee.

4. Targeted Advertising, Sale, and Sharing of Personal Information

Okie Bee does not sell personal information to third parties for monetary payment.

However, when advertising, analytics, or social-media technologies are used on our website, certain disclosures of identifiers, device information, internet activity, commercial information, or similar information to advertising partners may be considered a "sale," "sharing," or processing for "targeted advertising" under certain U.S. state privacy laws.

Where required by applicable law, eligible consumers may opt out of these activities through the Your Privacy Choices or similar privacy-control option made available on our website.

Where required by applicable law and supported by our systems, we will also process recognized browser-based opt-out preference signals.

We do not knowingly sell or share personal information of individuals under 16 years of age for targeted advertising purposes.

5. Health-Related Information

Okie Bee sells dietary supplements and wellness products, but we are not a healthcare provider and our website is not intended to collect medical records or detailed medical information.

Please do not submit medical records, diagnostic reports, Social Security numbers, insurance records, or other unnecessary sensitive health information through product reviews, customer-support messages, or other website features.

Information about products you browse or purchase may indicate interests in particular health or wellness topics.

Where information constitutes consumer health data or sensitive personal information under applicable law, we will process it in accordance with applicable legal requirements.

We do not use information that we knowingly recognize as sensitive consumer health information for the purpose of diagnosing medical conditions.

6. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, including:

Service Providers

We may disclose information to companies that provide services on our behalf, including:

  • Shopify
  • Payment processors
  • Fulfillment providers
  • Shipping carriers
  • Cloud and website hosting providers
  • Customer-support providers
  • Analytics providers
  • Fraud-prevention providers
  • IT and cybersecurity providers
  • Email and communications providers

These providers may process information as necessary to provide their services.

Advertising and Marketing Partners

Where enabled and permitted by applicable law, we may disclose certain information to advertising, analytics, and marketing partners to measure campaigns, understand website activity, or provide advertising.

Business Transactions

Personal information may be disclosed in connection with an actual or proposed:

  • Merger
  • Acquisition
  • Financing
  • Reorganization
  • Sale of assets
  • Bankruptcy
  • Transfer of all or part of our business

Legal and Safety Purposes

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful government requests
  • Respond to subpoenas or court orders
  • Enforce our Terms of Service
  • Protect OkieBee, our customers, or others
  • Investigate suspected fraud or unlawful activity
  • Protect the security of our systems

7. Categories of Personal Information

Depending on how you interact with OkieBee, the categories of personal information we may process include:

  • Identifiers, such as name, email address, telephone number, IP address, and mailing address
  • Commercial information, such as products purchased, considered, or viewed
  • Internet or electronic network activity
  • Customer-service communications
  • Account information
  • Approximate location derived from IP address
  • Advertising and marketing interactions
  • Inferences concerning shopping or product interests

We do not intentionally collect Social Security numbers, driver's license numbers, passport numbers, medical records, biometric identifiers, or precise geolocation information through our ordinary ecommerce operations unless specifically required for a legitimate purpose and permitted by law.

8. Shopify and Other Service Providers

OkieBee.com is hosted using Shopify's ecommerce platform.

Shopify and other service providers may process personal information in connection with providing their services to OkieBee.

Certain providers may independently determine how information is processed for some purposes and may maintain their own privacy policies.

We encourage you to review the privacy policies of third-party platforms and services with which you interact.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Complete transactions
  • Maintain appropriate business and accounting records
  • Provide customer service
  • Prevent fraud
  • Resolve disputes
  • Enforce agreements
  • Satisfy tax, accounting, regulatory, and legal obligations

Retention periods may differ depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our operational requirements.

10. Data Security

We maintain reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with OkieBee.

If you believe your account or personal information has been compromised, please contact us promptly at support@okiebee.com.

11. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Confirm whether we process your personal information
  • Access personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Obtain a portable copy of certain personal information
  • Opt out of certain sales or sharing of personal information
  • Opt out of processing for targeted advertising
  • Limit certain uses of sensitive personal information
  • Withdraw consent where processing is based on consent
  • Appeal certain decisions concerning a privacy request
  • Receive equal service and pricing without unlawful discrimination for exercising applicable privacy rights

These rights are subject to applicable legal exceptions and eligibility requirements.

12. How to Exercise Your Privacy Rights

You may submit an applicable privacy request by contacting:

Email: support@okiebee.com

You may also use any Your Privacy Choices, data-sharing opt-out, or similar privacy-control mechanism provided on OkieBee.com.

To protect your information, we may need to verify your identity before completing certain requests.

Verification may include confirming information associated with your account or previous transactions.

Where permitted by applicable law, you may authorize an agent to submit a request on your behalf. We may require reasonable evidence that the agent is authorized to act for you and may also ask you to verify your identity directly.

We will respond to qualifying requests within the time required by applicable law.

13. Appeals

If applicable law provides a right to appeal and we decline a privacy request, you may submit an appeal by responding to our decision or contacting:

support@okiebee.com

Please include sufficient information for us to identify the original request and review our decision.

14. Marketing Preferences

You may opt out of promotional emails at any time by clicking the unsubscribe link contained in the communication.

If we offer SMS marketing, consent to receive marketing text messages will be managed separately in accordance with applicable requirements.

You may continue to receive non-promotional messages concerning:

  • Orders
  • Shipping
  • Payments
  • Account security
  • Refunds
  • Customer-service requests
  • Other transactions with Okie Bee

15. Children's Privacy

Okie Bee's website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact support@okiebee.com so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age where applicable law requires affirmative authorization.

16. User-Generated Content

If you submit product reviews or other content to a public portion of OkieBee.com, the information you choose to publish may become publicly available.

Please do not include confidential, medical, financial, or other sensitive personal information in publicly accessible reviews or comments.

We cannot control how information that you voluntarily make public may subsequently be used by third parties.

17. Third-Party Websites and Links

OkieBee.com may contain links to websites or online services operated by third parties.

We do not control the privacy or security practices of independent third parties.

Before providing personal information through a third-party website or service, you should review that provider's privacy policy and terms.

18. International Visitors

Okie Bee primarily operates and provides its Services from the United States.

If you access our website from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries in which Shopify or our service providers operate.

Privacy and data-protection laws in those countries may differ from those in your country of residence.

Where required by applicable law, appropriate safeguards will be used for applicable international transfers.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our business operations
  • Technology
  • Service providers
  • Data-processing practices
  • Legal or regulatory requirements

When we make changes, we will post the updated Privacy Policy on this page and revise the Last Updated date.

Where required by applicable law, we will provide additional notice or obtain consent before materially changing how personal information is used.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, please contact us at:

Okie Bee

Legal Business Name: KOOL DIGITAL LAB LLC

Email: support@okiebee.com

Website: OkieBee.com

Mailing Address: 1309 COFFEEN AVE STE 1200 SHERIDAN WY 82801 UNITED STATES